One doesn't always learn by experience?

An interesting article from Insead: the experience trap, where the authors argue that in complex project environments, managers do not necessarily learn from experience. They postulate that insufficient feedback and the inability of managers to make out causal relations in their work makes them repeat mistakes.

Though one does wonder, if this affect would be observed only in the kind of complex multi-project environments they highlight and whether such lack of experiential learning would sustain over time.